Refund policy

Marquette University Pop-Up Shop merchandise is made to order. 

You may cancel or edit your order before the ordering period closes on May 9th. Please send an email to marquette@wearsthetrend.com with your order number and desired order changes.

Refunds typically take 2-3 business days to appear in your account once they have been processed but in some cases may take up to 10 business days.

If your order arrives damaged, incorrect, or incomplete you can email us at marquette@wearsthetrend.com. Please provide evidence of the damage, incomplete, or incorrect item in your email and we will submit a refund for your order. We are not responsible for damages to merchandise once the item has been washed or worn.

Lost or missing packages for orders showing a delivered tracking status are not eligible for replacement or refunds. Once a package leaves the fulfillment facility with the carrier, delivery is beyond our control. Check with your neighbors and contact your local post office for a GPS location of where and when the package was dropped off.